This course is designed for established Canadian business owners ready to elevate performance and sustain profitability. Built on over 25 years of experience leading and optimizing multi-million-dollar companies, it delivers a practical framework to boost productivity, streamline operations, and strengthen financial outcomes. You’ll learn how to analyze data, refine processes, improve customer results, and foster a culture of continuous improvement. The course covers essential methods for cost control, performance measurement, and operational efficiency, along with strategies to overcome common challenges through data-driven decision-making. By the end, you’ll have a focused roadmap to unlock potential, improve results, and drive long-term, profitable growth.
Getting Started Message
Lesson 1: Establishing Key Performance Indicators (KPIs)
Lesson 2: Conducting a Business Performance Audit
Lesson 3: Understanding Customer & Market Feedback
Lesson 4: Creating a Baseline Report
Lesson 1: Streamlining Workflows and Processes
Lesson 2: Enhancing Productivity & Team Collaboration
Lesson 3: Technology and Tools for Efficiency
Lesson 4: Leading for Performance
Lesson 1: Financial Performance Management
Lesson 2: Cost Optimization Without Compromise
Lesson 3: Strategic Planning and Risk Management
Lesson 4: Performance-Based Decision Making
Lesson 1: Continuous Improvement Frameworks
Lesson 2: Customer Retention and Service Excellence
Lesson 3: Innovation as a Performance Driver
Lesson 4: AI Tools and Analytics for Business Optimization
Course Completion Message
Special: The Business Performance Action Plan
This course includes a Certificate of Professional Excellence. This course is designed for entrepreneurs seeking to elevate their knowledge, expand their capabilities, and enhance their impact in the business world.
Maintain momentum towards your goals with these courses. Expand your capabilities and exposure to the elements of the modern competitive environment.
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