Aligned Knowledge Academy (AKA)

At Aligned Knowledge Academy (AKA), we value your privacy and are committed to protecting any personal information we collect from you. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our training services across North America.

1. Information We Collect

We may collect and process the following types of personal information when you engage with our services:

• Personal Details: Such as your name, contact information, and address, when you register for a course or contact us.
• Training Records: Information about the courses you enroll in, your attendance, and performance.
• Payment Information: Payment details, which are securely processed by trusted third-party providers.
• Website Data: When you visit our website, we may collect data such as your IP address, browser type, and site interaction patterns through cookies and similar technologies.

2. How We Use Your Information

Your information helps us:

• Deliver and personalize our training services.
• Process payments and maintain accurate records of your transactions.
• Communicate with you about updates, new courses, and customer support.
• Analyze service trends and improve our offerings to serve you better.

3. How We Share Your Information

Aligned Knowledge Academy only shares your personal information as necessary and with trusted parties, including:

• Service Providers: We may share information with vendors or partners who help us operate our website, process payments, or deliver training services.
• Legal Compliance: We may disclose information if required by law, regulation, or in response to legal requests.

Aligned Knowledge Academy does not sell your information to third parties.

4. How We Protect Your Information

Your information's security is essential to us. We use appropriate technical and organizational measures, such as encryption and secure access controls, to safeguard your data. While no system is completely secure, we continually update our practices to address new risks.

5. Your Privacy Choices

You can manage your information in the following ways:

• Access and Update: Contact us to access, update, or correct your personal information.
• Withdraw Consent: You may withdraw your consent for certain data processing activities by contacting us, though this may affect our ability to provide certain services.

6. Cookies and Tracking Technologies

We use cookies to improve website functionality and user experience. You can manage your cookie preferences in your browser settings, but some features may be limited if cookies are disabled.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via our website or by other appropriate means.